Support Escalation Engineer
Showing salary data for 220 Support Escalation Engineer positions
In-depth H-1B visa salary data for Support Escalation Engineer positions across the United States. Explore compensation trends, top employers, and geographic distribution for this specialty occupation. Compare wages across different companies and cities.
Job Title Stats
Total Positions
220
Average Salary
$78,706.42
About Support Escalation Engineer
The Support Escalation Engineer plays a crucial role in ensuring customer satisfaction by resolving complex technical issues that have been escalated from frontline support teams. Typical responsibilities include diagnosing and troubleshooting software and hardware problems, collaborating with product development teams, and providing feedback to improve product quality. Required skills often include strong analytical abilities, proficiency in programming languages, and excellent communication skills. With an average salary of approximately $85K and a growing demand for technical support roles, this position offers promising career prospects. The increasing reliance on technology across industries enhances the market demand for Support Escalation Engineers, making it an attractive option for international professionals seeking H-1B visa sponsorship, especially with available positions in 2024.
Monthly H-1B Job Count & Salaries
Top Locations for Support Escalation Engineer
* Dominance shows what proportion of all H-1B jobs in each city are for the Support Escalation Engineer role.
💰 Salary Trends & Insights
The salary trends for Support Escalation Engineer positions from December 2013 to June 2024 show an overall average salary of $78,707. Notably, the highest average salary was recorded in 2014 at $94,931, while 2022 saw a significant hiring surge with 49 postings averaging $75,913. The peak demand occurred in 2021, with 96 postings averaging $81,934. Recent months indicate a recovery, with a notable increase to $85,634 in June 2024. This evolution reflects a fluctuating market, with compensation generally improving over the years, particularly in the last year.