Support Engineer II - External

The Support Engineer II - External plays a crucial role in ensuring customer satisfaction by providing technical support and solutions for external clients. Typical responsibilities include troubleshooting complex issues, collaborating with cross-functional teams, and delivering product training. Required skills often encompass strong problem-solving abilities, proficiency in relevant technologies, and excellent communication skills. With an average salary of approximately $88K and a growing demand for technical support roles, this position offers promising career prospects. The market for Support Engineers is expanding, driven by the increasing reliance on technology across industries. Additionally, there are currently 5 H-1B positions available for this role in 2024, making it an attractive opportunity for international professionals seeking visa sponsorship and a pathway to a rewarding career in the tech sector.