Support Engineer I - External

The role of Support Engineer I - External is a vital position within technology companies, focusing on providing technical assistance and support to external clients. Typical responsibilities include troubleshooting software and hardware issues, responding to customer inquiries, and ensuring a high level of customer satisfaction. Required skills often include proficiency in technical problem-solving, strong communication abilities, and familiarity with various software tools. With an average salary of approximately $74K and 15 H-1B positions available in 2024, this role presents significant opportunities for international professionals seeking visa sponsorship. The demand for support engineers is growing as businesses increasingly rely on technology, making this an attractive career path with promising prospects for advancement and stability in the tech industry.