Manager II, Support Engineer-External

The role of Manager II, Support Engineer-External is pivotal in overseeing technical support teams that assist external clients with product-related issues. Typical responsibilities include managing support operations, ensuring customer satisfaction, and leading a team of engineers to resolve complex technical challenges. Required skills often encompass strong leadership, excellent communication, and a deep understanding of technical support processes and tools. With an average salary of approximately $79K and 38 H-1B positions available in 2024, this role presents significant opportunities for international professionals seeking visa sponsorship. The demand for skilled support engineers is growing, driven by the increasing reliance on technology across industries, making this position attractive for career advancement and stability in the tech job market.